SC Soft USA · Enterprise AI OS · Retail SaaS · Payments rails
Operational software for
companies that run on
complex workflows.
We build and operate AI agent platforms, marketplace infrastructure, e-commerce systems, and payments rails across the United States and Latin America. Senior engineers — Chile, seven years; United States, three — same bench from frame to operate.
Trusted by retail, payments, and operating teams across the U.S. and Latin America.
- Skechers
- PagaTodo
- Grupo Vimenca
- Tecnobuy
Built marketplace and commerce operations for Skechers regional teams.
Operated payments infrastructure processing 2M+ monthly transactions.
Seven years supporting production systems for retail and payments operators.
Products · Enterprise AI OS & the platforms underneath
Enterprise AI OS, plus the platforms that run the business.
Our flagship is Enterprise AI OS — a control layer for the AI agents already running inside your company. The other three products are the operating software those agents (and your teams) run on.
- 01
Agent roles, owners, and permissions
Job description, scope, memory, owner, and access boundaries for every agent.
- 02
Workflow execution with human approvals
Define playbooks. Agents execute. Humans approve critical actions before they fire.
- 03
KPI tracking tied to business outcomes
Connect every run to a measurable business metric. See impact, not activity.
- 04
Audit trail and replay of every run
Every decision logged. Every run replayable. Compliance-ready by design.
- 05
Tool registry
One place to manage what agents can touch across ERPs, BI, email, CRM, and internal systems.
- 06
Deployment that fits your risk model
Hosted, private cloud, or on-prem. Anthropic, OpenAI, local — your choice.
Operating platforms
The software the business runs on.
Three productized SaaS platforms we have built, deployed and operated for years. Sold standalone, deployed together when it makes sense.
- SaaS · Retail
Marketplace Hub
One control plane for every marketplace your catalog lives on.
A SaaS hub that connects your catalog, pricing, and inventory to every marketplace and channel — Mercado Libre, Amazon, Falabella, Ripley, your own e-commerce — from a single source of truth.
- Catalog sync. Push and reconcile SKUs, attributes, and media to every channel.
- Order ingestion. Unified inbox for orders from every marketplace.
- Pricing engine. Rules, margins, and competitor-aware repricing per channel.
- SaaS · Retail
Commerce Platform
Storefronts, checkout, and back-office for multi-brand retailers.
A SaaS e-commerce platform for retailers operating multiple brands, regions, and price lists from one back-office. Storefronts, checkout, OMS, and store operations on a single stack.
- Multi-brand. One back-office. Many storefronts, currencies, price lists, languages.
- Headless option. Use our front-ends, or call our APIs from yours.
- Checkout. Conversion-tuned, mobile-first, native to LATAM payments.
- Platform · Banking
Payments & Banking Platform
Acquiring, switching, and terminal apps for banks and PSPs.
A modular payments stack we have built and operated for seven years, currently powering one of the largest acquirers in the Dominican Republic. Switching, acquiring, terminal apps, and merchant tooling.
- Switching. High-availability transaction routing across rails.
- Acquiring. Merchant onboarding, settlement, chargebacks, reconciliation.
- Terminal apps. EMV, contactless, QR, tip, surcharge, multi-currency.
Who we help
Operators of the kind of software that cannot quietly fail.
Four audiences we sit across the table from most often — what is usually broken when they call us, and what is live once we are on the bridge.
- 01
AI operations leaders
Heads of AI, Automation, Finance Ops
The painUseful agents running as scripts no one outside engineering can see, audit, or trust. KPIs detached from actual runs. Compliance asking questions you cannot answer.
What we deliverExplore Enterprise AI OS →Roles, workflows, KPIs and replay on every run. A governed surface for the AI work already happening — your agents operating like a team, with an owner.
- 02
Retail & e-commerce teams
Heads of E-commerce, Marketplaces, Operations
The painCatalog drift across channels, listings that quietly fail, prices changed in spreadsheets, stockouts you only see after the order. Marketplace ops as a weekly fire drill.
What we deliverDiscuss marketplace integrations →One control plane for catalog, pricing, orders and stock across Mercado Libre, Falabella, Amazon, Ripley and your own storefronts. Errors surfaced, not buried.
- 03
Banks & PSPs
CIOs, heads of acquiring, payments product
The painAging switches, vendor cycles dictating roadmap, slow rollouts of new acquiring or terminal flows, support desks instead of engineering on the bridge.
What we deliverTalk about payments infrastructure →Acquiring, switching, terminal apps and merchant tooling we build and operate alongside you. ISO 8583, EMV, contactless, QR — seven years in production.
- 04
CTOs & COOs
Operators of platforms that cannot go down
The painCritical software held together by tribal knowledge, rotating consultants, and integrations no one owns. A roadmap that responds to vendors, not to operators.
What we deliverRequest a technical review →Senior engineers who design, build, and stay on the bridge. SLAs, on-call, incident reviews, and a roadmap driven by the team running the business.
Where we help
Six places we plug in — same senior bench across all of them.
The engineers who design the system are the ones writing the code, and the ones still on the bridge two years in. No juniors laddered against your problem, no rotating consultants.
- — 01
AI operations & agent governance
For companies deploying AI agents but lacking control, ownership, and measurable outcomes. Enterprise AI OS turns scattered scripts into governed, auditable workflows.
- — 02
Marketplace & retail operations
For retailers managing SKUs, prices, orders, and inventory across multiple channels. Marketplace Hub keeps catalog, stock, and orders synchronized at retail scale.
- — 03
Commerce platforms
For multi-brand retailers that need storefront, checkout, OMS, and back-office on one stack. Commerce Platform runs multiple brands, regions, and price lists from one console.
- — 04
Payments infrastructure
For banks, PSPs, and fintechs that need acquiring, switching, terminal apps, settlement, and reconciliation. We don't hand over a switch — we run the bridge with you.
- — 05
Custom operational software
For companies whose core workflows cannot be handled by off-the-shelf tools. Long-lived web and mobile platforms built by senior teams who stay on the bridge.
- — 06
Build / integrate / operate
For teams that need a senior engineering partner, not a handoff. We frame the system, ship weekly releases, and operate it with SLAs and incident reviews.
Selected work
Operations we run, at the scale we run them.
Three operations that show the arc of how we work: the problem an operator brought us, what we built, and what is live in production today.
- Enterprise AI OS · multi-region
Agent control layer for finance ops
The problem. A finance team had a dozen useful agents — close, reconciliation, vendor onboarding — running as scripts no one outside engineering could see, audit, or trust.
What is live. Enterprise AI OS gave operators a governed surface for every run: roles, owners, KPIs, and replay. Controllers approve from one queue. Daily close lands on time, and 'what did the agent do?' has a one-click answer.
15+agent workflows now governed and live - Payments · Dominican Republic
PagaTodo · Grupo Vimenca acquiring
The problem. One of the country's largest acquirers needed switching, terminal apps, and merchant tooling that could carry national-scale traffic without a vendor cycle dictating the roadmap.
What is live. Seven years on the bridge with the same engineers who designed the system. Settlement, disputes, and approvals run on infrastructure we operate alongside the bank — not behind a support desk.
2M+payment transactions processed monthly - Retail SaaS · Chile
Operating platform — multi-brand retail
The problem. Skechers, Tecnobuy, and other multi-brand groups were running back-office, marketplaces, and store operations across spreadsheets, integrations no one owned, and weekly fire drills.
What is live. One platform for catalog, pricing, orders, and store ops. Marketplace listings stay healthy across seven channels. The same team that built it is still on-call — going on year seven.
7 yrson the bridge with the same teams
Footprint
Two offices. One bench.
U.S. contracting and advisory. Senior engineering out of Santiago.
- US
Winter Garden, FL
HQ · Contracting · Advisory28.5°N 81.6°WUTC−05:00 - CL
Santiago
Engineering · Retail · AI33.4°S 70.6°WUTC−04:00
Approach
Frame. Build. Operate.
Three phases, with the outputs you can expect from each one.
- I
Frame
Two weeks. We sit with operators, read the data, and write down what the system actually has to do — including what it must not do.
- Architecture and roadmap
- Integration map
- Risk register and decision log
- II
Build
Weekly releases. Senior engineers, small teams, operator demos, and production-ready increments from the beginning.
- Production-ready increments
- Weekly demos and feedback loops
- Working software, not status decks
- III
Operate
Ongoing. We run what we build with monitoring, incident reviews, and a roadmap that responds to operators — not to vendor cycles.
- SLAs, monitoring, and on-call
- Incident reviews and postmortems
- Roadmap ownership
Book a strategy call
Let’s map the operational system behind your business.
Bring the workflow, platform, or AI initiative that needs senior ownership. Within the next business day, you hear back from someone who can actually understand the problem — not a sales rep.